Privacy Policy

Effective Date: 11 – December – 2024
Last Updated: 19 – February – 2025

Welcome to Upcycle Collective! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect the following types of personal data:

• Personal Information: Name, email, phone number, and address (for vendor registration and orders).
• Business Information: Details of your upcycled products and business profile.
• Payment Information: If you make a transaction, we collect payment details, which are processed securely by third-party payment providers.
• Technical Data: IP address, device type, browser information, and usage data collected through cookies.

2. How We Use Your Information

We use your data for:
✅ Creating and managing your account.
✅ Facilitating transactions and payments.
✅ Marketing and promotional purposes (with consent).
✅ Improving our platform and user experience.
✅ Compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Payment processors, delivery partners, and analytics providers.
• Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or loss. However, no system is 100% secure, and we encourage users to take precautions with their login credentials.

5. Your Rights

Under Kenya’s Data Protection Act, 2019, you have the right to:

• Access, update, or delete your personal data.
• Object to marketing communications.
• Withdraw consent at any time.

To exercise these rights, contact us at [Insert Email].

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For questions or concerns about this policy, reach us at:
📧 Email: info@upcycle.africa

By using Upcycle Collective, you agree to this Privacy Policy.